September 8-12, 2025
#ServicesWeek
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Services Week 2025 is a wrap! Check out all the on-demand content and articles, and a huge thanks to all our participants... we'll see you next year!
Find ISW events online or near you
Now Available!
Now Available!
SPI Research Presents:
The State of the Services Economy & 2026 Outlook
SPI Research Presents:
The State of the Services Economy & 2026 Outlook
Professional services firms are navigating a period of structural and technological change, with average profitability (EBITDA) down 36% year-over-year to 9.8% and revenue growth at a 10-year low of 4.6%. This SPI Research briefing draws on the latest Professional Services Maturity Benchmark™ and SPI’s Impact of AI in Professional Services research to assess how firms are performing across the five Service Performance Pillars™. It examines shifts in growth expectations, utilization, and profitability, and how early AI adoption is shaping firm trajectories. Backed by trend data and forward-looking analysis, this session helps PS leaders calibrate for what high performance looks like in 2026 and beyond.
Now Available!
International Services Week 2025 Keynote
Now Available!
International Services Week 2025 Keynote
In this Services Week 2025 keynote, futurist Sam Jordan shares a provocative forward-looking view of how AI agents will alter roles, redefine team structures, and forever change how services organizations operate. A panel of experts from Salesforce, Spaulding Ridge, and Certinia then unpack these predictions and explore how leaders should prepare for what’s ahead in pursuit of the most desirable outcomes.
Full calendar of events below (listed chronologically)
Virtual Event
Virtual Event
As automation and AI transform service delivery, professional services leaders are rethinking how expertise is defined, deployed, and scaled. This webinar will explore what a human + AI service team looks like — with AI driving efficiency and people guiding strategy and client relationships.
Monday, September 8, 2025 | Live Webinar
Register Here
Virtual Event
Virtual Event
How are services leaders in the APAC region building their playbook for growth in the age of AI? Join Tom Milne, Certinia’s Head of Alliances & Channels for APAC, as he speaks with a panel of regional experts in celebration of International ServicesWeek, featuring: John Vu, CEO of Cross Cloud Partners; Toby Wilcock, CEO of Cloudwerx; and Adam Troughear, Co-founder & Director of Skie. Together, they will unpack real-world strategies for adopting AI to drive value, building and retaining top talent, and leveraging technology platforms to scale effectively in the unique APAC market.
Online ( LinkedIn Live) | Watch On Demand
In-Person Event
In-Person Event
Cloudteam Company is hosting an exclusive round table dinner in London for senior leaders and industry experts to discuss the future of professional services. Drawing on insights from the 2025 Global Services Dynamics report, the conversation will explore critical topics including the impact of AI, unifying the customer journey, and optimizing resources on a single platform. The event provides a unique opportunity for peer exchange and strategic takeaways on how top-performing firms are turning disruption into a competitive advantage.
Tuesday, September 9, 2025 | London
Register Here
In-Person Event
In-Person Event
Join this Services Week executive luncheon and discover how leaders are using AI to drive profitability and customer value in professional services. Hear directly from real world services organizations on their transformation journeys and get the latest insights on the biggest trends and challenges in the APAC region based on a recent industry survey.
Wednesday, September 10, 2025 | Sydney
Register Here
In-Person Event
In-Person Event
Join us at Salesforce Tower in London for an exclusive briefing on the key insights and takeaways from the 2025 Global Service Dynamics Report. The evening will feature a panel discussion on how AI and unified data drive performance, followed by drinks, bowl food, and networking.
Wednesday, September 10, 2025 | London
Register Here
Virtual Event
Virtual Event
Join VFP Consulting's Stephanie Taylor (CEO), Doug Johnston (COO), and Glenn Greer (Principal Consultant) for a relaxed, interactive conversation about applying AI on the front lines of services. They’ll share authentic stories and candid lessons learned on how organizations are tackling challenges with AI—from automating expense reviews to envisioning next-generation client services. Whether you’re exploring your first AI project or expanding an initiative, you’ll leave with concrete ideas and a chance to ask these experts your own questions.
Wednesday, September 10, 2025 | Online
Register Here
Not finding what you're looking for? Reach out to us.
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