The Survey window is now live for the 2025 2nd edition of SPI’s Impact of AI in Professional Services Benchmark. Gain free access to this industry leading report by participating, today. This study will uncover how services firms are using AI beyond the hype, where it’s driving value today, where the ROI is being seen, and how your peers are planning for what’s next. From intelligent automation to AI-powered delivery and sales enablement, this benchmark goes beyond the hype to show what’s real in Professional Services today.

In this Services Week 2025 keynote, futurist Sam Jordan will share a provocative forward-looking view of how AI agents will alter roles, redefine team structures, and forever change how services organizations operate. A panel of experts from Salesforce, Spaulding Ridge, and Certinia will then unpack these predictions and explore how leaders should prepare for what’s ahead in pursuit of the most desirable outcomes. The event will close with a networking mixer for attendees.

Tuesday, September 9, 2025 |  New York City
Register Here

Friday, September 12 is dedicated to "Service Beyond the Bottom Line," a day to recognize the impact service organizations can make by giving back. In honor of Hunger Action Month throughout September, Certinia is matching up to £5,000 in donations to Mary's Meals, an organization dedicated to providing school meals to children in some of the world’s poorest countries. Together, we can make a substantial impact on children's lives by ensuring they receive at least one substantial meal every school day. Please consider supporting Mary's Meals or your local food bank as we celebrate the power of services organizations to create lasting change.